Aiming higher
In 2019/20 Netsells reviewed their proposition in order to appeal to a specific market that would help them meet their substantial growth goals. Once the market was identified, Netsells carried out an extensive website re-design and got to work on changing their tone of voice in order to appeal to their new target audience.
Historically, Netsells’ website revolved around web design for SMEs, but the newly identified market would be mid and high-end tier. The revamped site, therefore, would need to resonate better with the chosen market they were looking to break into.