Senior Account Manager (Client Services)
Due to continued client growth, we’re looking for a Senior Account Manager to work in our fabulous central riverside York offices to help strengthen our client services division.
You will be an integral part of our team, championing the voice of our clients internally, while also being the face of Edge45® to ensure we exceed client expectations.
The ideal candidate will have a keen interest in Digital Marketing and enjoy being in a client facing role.
You’ll need to demonstrate strong listening skills, be modestly confident, have a passion for shaping client strategies, delivering exceptional results and putting the client’s needs first.
The Role
- Develop strong client relationships to aid retention and existing client growth
- Develop strong internal relationships across different departments
- Contribute and lead internal and client facing strategy review meetings
- Contribute to monthly reports where applicable
- Attend regular client meetings
- Proactively manage client communications
- Be able to clearly articulate and live and breathe our values as the voice of Edge45®
We’d love to hear from you if:
- 2-5 years’ experience in a commercial Account Management role
- A good understanding of search marketing solutions including SEO, PPC, Content Marketing and Digital PR
- A Self-starter
- Demonstrate how you regularly go above and beyond
- Excellent organisations skills
- Strong listening skills
- Able to deliver a solid brief
- Thrives in a fast-paced working environment and able to meet deadlines
In Return, We Will Offer You:
- A competitive salary dependant on experience
- Flexible hours
- Optional Hybrid working
- Opportunities to develop and progress your career as the agency grows with a solid development program tailored to every individual with regular check-ins
- Individual performance-based bonuses awarded annually
- A tight-knit, ambitious team to learn from
- Enhanced holiday allowance
- Fabulous central riverside offices
- Pension scheme
Who Is Edge45®
Edge45® is a digital marketing agency based in the heart of York but we’re a different kettle of fish to other agencies. We’re aiming to rewrite the agency rule book. We pride ourselves on delivering exceptional results to engineer profit for our clients.
We’ve seen substantial growth over the last year, and we’re just getting started. With one of the lowest client churn rates in the industry and an exceptionally high staff retention rate, our approach is defining a new era of work that puts people first.
We empower our employees to think big and produce great work by offering a positive environment and outstanding perks.
Day-to-day, you’ll enjoy a relaxed culture with killer views and unconditional happiness. You’ll do your best work, work your hardest, but there will be plenty to celebrate and be recognised for.
This is an opportunity to get involved in a rapidly growing agency where you can make your mark and be a major part of it’s future. If you want to work in a rapidly advancing industry on a range of different client’s or industries with the opportunity for growth with the company as it grows, we’d love to hear from you.
Along the way, we’ll have a lot of fun!
Edge45® is York’s leading SEO agency & PPC consultancy